FAQ
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🧲 What is the difference between the hardback magnets and the other magnets?
The difference between the hardback magnets and the other magnets we offer is the materials used, as well as the size.
The photo in hardback magnets wraps around the magnet and, as the name says, it is a hardback magnet. The other magnets are flexible and thinner.
📏 What sizes of magnets do you offer?
- 2.75x2.75" custom photo magnets
- 2.75x3.5" custom photo magnets
- 3.25x4" custom photo magnets
- 4x2.5" custom photo save the date magnets
🌆 How can I get multiple magnets with the same picture for the sets?
We will produce 1 magnet per image uploaded, so if you want more than 1 magnet in the set to have the same image, just upload the image as many times as many magnets you would like with that picture.
📸 Can words be printed inside the pictures?
Yes! If you already have the image with the words, just upload that and we will use it to make your magnet. If you do not have the image with the words, you can use free websites like Canva to edit it yourself or contact us so we can do it for you.
📦 How long will it take to get my order?
We will do our best to process orders placed Monday through Friday by 12:00 PM CT the same day and shipped the following business day. Orders placed on weekends will be processed the following business day and shipped the business day after that.
Processing time can take longer during holiday season or if the amount of orders is higher than usual.
USPS standard shipping usually takes 2 to 3 business days for continental US destinations and up to 4 business days for Alaska and Hawai.
🚚 How can I track my order?
Once your order is placed, you will receive an order confirmation email that will allow you to track the status of your order.
You will also be notified by email once your order has shipped, so you can track the package with USPS.
🚚 Do you ship internationally?
We currently do not ship outside of the United States.
🚚 Do you ship to Canada?
We currently do not ship outside of the United States.
📦 Can I pick up my order instead of having it shipped to me?
We currently do not offer a pick up option.
💳 Can I get a discount for bulk orders?
Please contact us with the details of what you are looking for so we can provide you with a quote for bulk orders.
Couldn't find the answer to your question? We are happy to help!